ScoopDocs

Connecting to Data · Legacy self-service product

Supported Databases

Connect to your data warehouse or database for AI-powered analysis

You're viewing documentation for the legacy Scoop self-service product. For the current product, see What Is Scoop.

Scoop connects directly to your database or data warehouse, enabling powerful AI-driven analysis on your live data. Whether you're using a cloud data warehouse like Snowflake or BigQuery, or a traditional relational database like PostgreSQL or MySQL, Scoop makes it easy to query and analyze your data.

Supported Databases

Database Type Default Port Best For
Snowflake Cloud Data Warehouse 443 Enterprise analytics, large-scale data
PostgreSQL Relational Database 5432 General purpose, web applications
MySQL Relational Database 3306 Web applications, widely deployed
Amazon Redshift Cloud Data Warehouse 5439 AWS ecosystem, petabyte-scale analytics
Google BigQuery Cloud Data Warehouse 443 Google Cloud ecosystem, serverless analytics
Oracle Enterprise Database 1521 Enterprise applications, legacy systems
SQL Server Enterprise Database 1433 Microsoft ecosystem, enterprise apps
MariaDB Relational Database 3306 MySQL-compatible, open source
ClickHouse Analytical Database 8123 Real-time analytics, high-volume data
Greenplum Data Warehouse 5432 Large-scale analytics, PostgreSQL-compatible
IBM DB2 Enterprise Database 50000 Enterprise systems, mainframe integration
Teradata Enterprise Data Warehouse 1025 Enterprise analytics, large organizations
Vertica Analytical Database 5433 High-performance analytics

Quick Selection Guide

Your Situation Recommended Database
AWS environment Redshift, PostgreSQL (RDS)
Google Cloud BigQuery, Cloud SQL
Azure environment SQL Server, PostgreSQL
Large-scale analytics Snowflake, BigQuery, Redshift
Existing PostgreSQL PostgreSQL direct connection
MySQL application data MySQL direct connection
Enterprise legacy Oracle, DB2, Teradata
Real-time analytics ClickHouse, Vertica

Connection Methods

Scoop offers two ways to connect to your database:

1. Import Mode (Traditional)

Import your data into Scoop for analysis. Data is copied and stored in Scoop.

Feature Description
Scheduled sync Daily, hourly, or custom schedules
Transformation Clean and transform during import
Blending Combine with other data sources
Snapshots Track changes over time

Best for:

  • Scheduled reports that run daily
  • Data that needs transformation before analysis
  • Combining data from multiple sources
  • Tracking historical changes

2. Live Query Mode

Query your database directly without importing. Data stays in your database.

Feature Description
Real-time Always current data
No storage Data not copied to Scoop
Star schema Fact and dimension table joins
Large datasets No import size limits

Best for:

  • Real-time analysis on current data
  • Large datasets where importing isn't practical
  • Star schema queries with fact and dimension tables
  • Security-sensitive data that must stay in place

Comparing Connection Modes

Factor Import Mode Live Query Mode
Data freshness Scheduled updates Real-time
Query speed Very fast (local data) Depends on database
Data volume limits Scoop storage limits Database limits only
Transformation Full support Limited
Historical tracking Snapshots available Query historical tables
Network dependency Only during sync Every query

Getting Started

Step 1: Choose Your Database

Select your database from the supported list above.

Step 2: Create a Read-Only User

Create a dedicated user with read-only permissions:

Database Permission Required
PostgreSQL SELECT on tables/views
MySQL SELECT privilege
Snowflake USAGE on warehouse + SELECT on tables
BigQuery BigQuery Data Viewer role
Redshift SELECT on schema.tables
SQL Server db_datareader role
Oracle SELECT on tables

Security Best Practice: Always use read-only credentials. Scoop only needs SELECT permissions and will never modify your data.

Step 3: Whitelist Scoop's IP Address

Configure your firewall to allow Scoop connections:

Environment IP Address
Production 44.231.97.118

All Scoop services (API, Live Query, scheduled imports) connect from this single IP address.

Cloud Database Whitelisting

Cloud Provider Where to Whitelist
AWS (RDS, Redshift) Security Groups > Inbound Rules
Google Cloud (BigQuery, Cloud SQL) VPC Network > Firewall Rules
Azure (SQL Database, Synapse) Networking > Firewall Rules
Snowflake Network Policies
Heroku Trusted Sources in Data Clips

On-Premises Databases

Configure your firewall to allow incoming connections from 44.231.97.118 on your database's port:

Database Default Port
PostgreSQL 5432
MySQL/MariaDB 3306
SQL Server 1433
Oracle 1521
Redshift 5439

Step 4: Enter Connection Details

In Scoop, provide your connection information:

Field Description Example
Host Database server address mydb.abc123.us-west-2.rds.amazonaws.com
Port Database port 5432
Database Database name analytics
Username Read-only user scoop_reader
Password User password (secure credential)
Schema Schema to query (optional) public

Step 5: Select Tables or Write Queries

Choose how to access your data:

Method Use Case
Select tables Quick access to existing tables
Select views Pre-defined queries from your DBA
Custom SQL Specific queries with joins, filters

Security Best Practices

Credentials

Practice Why
Read-only user Scoop never needs write access
Dedicated user Easy to audit and revoke
Strong password Protect database access
Rotate regularly Follow security policy

Network

Practice Why
IP whitelisting Only allow Scoop IP (44.231.97.118)
SSL/TLS Encrypt data in transit
VPN/tunnel Additional layer for sensitive data
Firewall rules Restrict to database port only

Data Access

Practice Why
Limit schemas Only expose needed data
Row-level security Restrict sensitive records
Column masking Hide PII columns if needed
View-based access Control exactly what's queryable

Common Connection Scenarios

Cloud Data Warehouse

Scenario Configuration
Snowflake Account identifier, warehouse, database, schema
BigQuery Project ID, dataset, service account JSON
Redshift Cluster endpoint, database, schema

Application Database

Scenario Configuration
Production DB Read replica recommended for performance
Analytics DB Direct connection typically fine
Multi-tenant Schema-per-tenant or filtered views

On-Premises Database

Scenario Configuration
Direct connection Open firewall port to Scoop IP
SSH tunnel Bastion host for secure access
VPN Site-to-site or client VPN

Troubleshooting

Connection Failed

Error Solution
Connection timeout Check firewall rules, verify IP whitelisted
Authentication failed Verify username/password, check user exists
Database not found Confirm database name spelling
Permission denied Check user has SELECT permissions

Query Errors

Error Solution
Table not found Verify schema and table name
Column not found Check column exists in table
Syntax error Review SQL syntax for database type
Timeout Optimize query or increase timeout

Performance Issues

Issue Solution
Slow queries Add indexes, optimize SQL
Connection drops Check network stability
High database load Use read replica, schedule off-peak
Large result sets Add filters, paginate results

Database-Specific Guides

For detailed setup instructions, select your database:

Related Topics

Updated December 4, 2025