Sharetribe

Overview

Sharetribe powers online marketplaces, connecting buyers and sellers on custom platforms. Import your Sharetribe data into Scoop to analyze transaction performance, user behavior, marketplace health, and blend with payment and marketing data for complete business visibility.

What You Can Analyze

Importing Sharetribe Data

Option 1: Scoop Bot (Recommended)

The Scoop bot automatically ingests data from Sharetribe on a scheduled basis:

1. Contact Scoop support to configure the Sharetribe integration
2. Provide your Sharetribe API credentials
3. Set your sync frequency (daily is typical)
4. Data flows automatically into Scoop

Option 2: Manual Export

1. In Sharetribe Console, navigate to Manage → Reports
2. Select your report type and date range
3. Export to CSV
4. Upload to Scoop as a new dataset

Option 3: API Export (Custom)

For advanced needs:

1. Use Sharetribe's Integration API
2. Export transactions, listings, or users
3. Upload CSV to Scoop

Key Data Types

Transactions

Complete transaction records:

• Transaction ID and status
• Customer ID and provider ID
• Pay in and pay out amounts
• Platform commission
• Currency and payment method
• Created date and completion date

Listings

Product/service inventory:

• Listing ID and title
• Provider information
• Price and availability
• Category and attributes
• Creation date and status

Users

Marketplace participants:

• User ID and role (buyer/seller/both)
• Registration date
• Last transaction date
• Stripe account status
• Profile information

Payouts

Provider payments:

• Payout amount and date
• Provider information
• Transaction references
• Stripe payout ID

Snapshotting for Trending

Marketplace data changes constantly. Scoop snapshots enable:

• Track GMV trends - Daily snapshots show transaction volume growth
• Monitor inventory - Weekly snapshots reveal listing patterns
• User growth - Track new registrations over time
• Compare periods - "How does Q4 compare to Q3?"

See Snapshot Datasets for setup.

Blending with Other Data

Example: Unit Economics Analysis

Ask Scoop:
"Show average commission per transaction
by category with marketing acquisition cost"

Best Practices

Track Both Sides

Marketplaces have two sides to monitor:

• Buyer health: Transaction frequency, retention, AOV
• Seller health: Listing quality, response time, reviews

Include All Transaction States

Don't filter to just completed transactions:

• Track abandoned and canceled transactions
• Analyze conversion rates through the funnel
• Identify friction points

Monitor Marketplace Balance

Track supply and demand:

• Listings per buyer
• Buyer-to-seller ratio
• Time-to-first-transaction for new sellers

Common Use Cases

Revenue Analysis

Understand commission performance:

"Show total GMV and platform commission by month"

Provider Performance

Identify top and struggling sellers:

"Rank providers by completed transactions with average rating"

Transaction Funnel

Analyze conversion:

"Show transaction status breakdown—initiated vs. completed vs. canceled"

Category Performance

Understand product mix:

"Which categories have the highest average transaction value?"

User Lifecycle

Track engagement over time:

"Average transactions per user in their first 90 days"

Marketplace Health Metrics

Monitor overall health:

"Show buyer-to-seller ratio trend over the last 6 months"

Marketplace-Specific Tips

Transaction Status Tracking

Sharetribe transactions move through states:

• pending → waiting for payment
• accepted → provider confirmed
• completed → transaction finished
• canceled → transaction canceled

Track conversion rates between each state.

Two-Sided Metrics

Always analyze both perspectives:

• Buyer: Repeat purchase rate, time between orders
• Seller: Days-on-market for listings, response time

Commission Analysis

Understand your take rate:

• Fixed vs. percentage commission
• Commission by category
• Provider tier pricing

Troubleshooting

Missing Transactions

• Check date range includes all expected dates
• Verify transaction status filter isn't excluding data
• Ensure API permissions include transaction data

Currency Mismatches

• Sharetribe handles multiple currencies
• Ensure consistent currency conversion for analysis
• Track currency in your exports

User IDs Not Matching

• Ensure consistent ID format (UUID)
• Check that anonymous users are handled properly
• Verify buyer vs. provider ID distinction

Related Resources

• Snapshot Datasets - Track changes over time
• Blending Datasets - Combine with payment data
• Email Automated Imports