# KPI Summaries

Highlight key metrics with at-a-glance performance indicators

KPI (Key Performance Indicator) summaries display your most important metrics in a clear, scannable format. Each KPI tile shows a primary value along with comparison data—making it easy to see performance at a glance.

<Image align="center" width="600px" src="https://docs.scoopanalytics.com/assets/legacy/a9d0461bddf9d1a135f98ea9f65e9a71f88ed75b826f1ba634ef435ccdd6e04b-image-fcc6af4599.png" />

# What KPI Summaries Show

Each KPI tile displays:

| Element | Description |
|---------|-------------|
| **Primary Value** | The main metric (e.g., $1.2M Revenue) |
| **Comparison** | Prior period or target value |
| **Change Indicator** | Arrow showing direction (↑ up, ↓ down) |
| **Percentage Change** | How much the metric changed |
| **Trend Color** | Green for positive, red for negative changes |

<Image align="center" width="400px" src="https://docs.scoopanalytics.com/assets/legacy/c9067345bf5d7613bc050cc8c013e8c4c9a0f52d16cd9b696e65b29fae2fd40a-image-26e131a6e3.png" />

# Creating a KPI Summary

## Step 1: Add KPI to Canvas

1. Open your canvas in edit mode
2. Click the **+ Add** button in the toolbar
3. Select **KPI** from the object types
4. Click on the canvas where you want to place the KPI

## Step 2: Configure the Metric

1. **Select Dataset:** Choose the dataset containing your metric
2. **Choose Metric:** Select the column to measure (e.g., Revenue, Count, etc.)
3. **Set Aggregation:** Sum, Average, Count, Min, or Max
4. **Apply Filters:** Optionally filter to specific segments

## Step 3: Set Up Comparison

For time series data:
- Scoop automatically compares to the prior period
- Monthly data compares to previous month
- Weekly data compares to previous week
- Daily data compares to previous day

For non-time-series data:
- Set a target/reference value for comparison
- Enter the value you want to measure against

## Step 4: Customize Display

- **Title:** Add a descriptive label (e.g., "Monthly Revenue", "Active Customers")
- **Format:** Set number formatting (currency, percentage, decimal places)
- **Size:** Resize the tile to fit your layout

# Comparison Types

## Time Series Comparisons

When your dataset has snapshot dates, KPIs automatically compare:

| Data Frequency | Compares To |
|---------------|-------------|
| Daily | Previous day |
| Weekly | Same day last week |
| Monthly | Same day last month |
| Quarterly | Same day last quarter |
| Yearly | Same day last year |

**Example:** If today's Active Deals is 142 and yesterday was 138, the KPI shows:
- Primary: 142
- Change: +4 (+2.9%)
- Indicator: ↑ Green

## Reference Value Comparisons

For datasets without time series, set a target:

| Use Case | Reference Value |
|----------|-----------------|
| Sales quota | Monthly target |
| Budget | Planned amount |
| Benchmark | Industry average |
| Goal | Team objective |

**Example:** If Revenue is $95,000 and target is $100,000, the KPI shows:
- Primary: $95,000
- Change: -$5,000 (-5%)
- Indicator: ↓ Red (below target)

# KPI Best Practices

## Choose Meaningful Metrics

Focus on metrics that:
- Drive business decisions
- Are actionable
- Change frequently enough to be worth monitoring
- Have clear "good" and "bad" directions

**Good KPIs:**
- Monthly Recurring Revenue (MRR)
- Customer Acquisition Cost (CAC)
- Pipeline Value
- Conversion Rate
- Average Deal Size

**Avoid:**
- Vanity metrics with no action path
- Metrics that rarely change
- Metrics without context

## Use Consistent Formatting

| Metric Type | Format Example |
|-------------|----------------|
| Currency | $1,234,567 or $1.2M |
| Percentage | 23.4% |
| Count | 1,234 or 1.2K |
| Duration | 14 days |

## Group Related KPIs

Arrange KPIs in logical groups:
- **Sales:** Revenue, Deals, Win Rate, Cycle Time
- **Marketing:** Leads, MQLs, Conversion Rate, CAC
- **Customer Success:** Churn, NPS, Retention, Expansion

## Consider Color Psychology

Scoop uses color to indicate performance:
- **Green:** Positive change / above target
- **Red:** Negative change / below target

Make sure your metric's direction makes sense:
- Revenue up = Green ✓
- Churn up = Should be Red (flip the comparison)
- Costs down = Green ✓

# Layout Ideas

## Executive Dashboard

Arrange 4-6 top-level KPIs across the top of your canvas:

```
┌──────────┐ ┌──────────┐ ┌──────────┐ ┌──────────┐
│ Revenue  │ │ Pipeline │ │ Deals    │ │ Win Rate │
│ $1.2M ↑  │ │ $4.5M ↓  │ │ 47 ↑     │ │ 28% ↑    │
└──────────┘ └──────────┘ └──────────┘ └──────────┘

     [Detailed charts and tables below]
```

## Departmental Views

Create sections with department-specific KPIs:

```
Sales KPIs          │  Marketing KPIs
────────────────────│────────────────────
Revenue  Pipeline   │  Leads    MQLs
Deals    Win Rate   │  CAC      Conversion
```

## Performance Cards

Large KPIs for wall displays or meetings:

```
┌─────────────────────────┐
│                         │
│     $1,247,500          │
│     Monthly Revenue     │
│     ↑ 12.3% vs LM       │
│                         │
└─────────────────────────┘
```

# Connecting KPIs to Details

KPIs work best when users can drill into details:

1. Place KPI tiles at the top of your canvas
2. Add related charts below showing trends
3. Include tables with supporting detail data
4. Use consistent filters across all elements

**Example Layout:**
- **Top:** KPI showing "Deals Closed This Month: 47"
- **Middle:** Line chart showing deals closed over time
- **Bottom:** Table listing all 47 deals with details

# Troubleshooting

## KPI Shows Unexpected Value

- Check filters applied to the KPI
- Verify the aggregation type (Sum vs Count vs Average)
- Confirm the date range matches your expectation
- Look for data quality issues in the source dataset

## Comparison Shows Wrong Period

- Verify the dataset has the expected date column
- Check that snapshot frequency matches your comparison expectation
- For non-time-series, confirm reference value is set correctly

## Color Seems Wrong

- Some metrics should flip direction (lower is better)
- Check if your metric interpretation matches the color logic
- Consider if the comparison period is appropriate

# Related Topics

- [Interactive Charts and Tables](interactive-charts-and-tables) - Add detail visualizations
- [Sheetlets](sheetlets) - Include editable spreadsheet data
- [Presenting a Canvas](../presenting-a-canvas) - Share KPI dashboards with stakeholders
